IMPORTANT MEMBER UPDATE 

Outgoing Emails 

Please note that following an update to their central servers undertaken by Microsoft over the weekend, most email hosts are not currently accepting emails from the School’s outgoing email system. We are receiving incoming emails but unable to send outgoing emails. The School’s IT department is working hard to resolve this issue, which is outside their control. We will respond to any emails as soon as the system comes back online.

Exciting news – Our New Booking System, “Flow”, is Now Live!

We are very pleased to announce that we have now gone live with “Flow”, our new front of house membership and booking software to make it quicker and easier to manage your bookings, and get more from our online services.

Activating your new account…

As an existing member, you will need to prepare and activate your new account by following the simple steps below:

  • Click the link below to access the new booking website (do not attempt to use any saved links to the booking screen as these have changed)
  • As your membership has already been created in the new system, simply click on the Activate Account link. DO NOT ATTEMPT TO ‘CREATE AN ACCOUNT’.
  • If you do not have your Customer ID, please use your email address.
ACTIVATE YOUR ACCOUNT
  • You will then be sent an email for you to enter a password.
  • You can then login using your email address and new password.

Once again, please accept our sincere apologies for the delay but very much hope that you feel the new system is worth it.

If you have any queries, please contact the Club by writing to customersupport@charterhouseclub.co.uk.

 

Swimming Lessons are back to Charterhouse Club

For more info on swimming lessons, please contact reception.

MEMBERS OPENING TIMES

Monday to Friday: 06.30-13.30 & Saturday and Sunday: 08.00-12.30

RECEPTION OPENING TIMES

Monday to Friday: 09.00-13.30 & Saturday and Sunday: 08.00-12.30

CONTACTS

All enquiries relating to the new “Flow” Membership and Booking system: customersupport@charterhouseclub.co.uk

Reception: qscreception@charterhouse.org.uk

General Info: dutyo@charterhouseclub.co.uk

Membership Enquiries: membershipadmin@charterhouseclub.co.uk

Block Bookings Enquires: bookings@charterhouse.org.uk

Contact Information

Charterhouse Club
Duke’s Drive
Charterhouse
Godalming
Surrey
GU7 2RS

Telephone: 01483 413260

 

 

Policies/Terms and Conditions