Charterhouse Club has an exciting opportunity for a pro-active and focused Club Manager.
About Charterhouse Club
Charterhouse Club is a major player in the Godalming leisure market catering for over 1800 public members, a further 500 pay as you go members, 800 Charterhouse School students and over 500 members of School staff and their families. With a reputation for outstanding service, the Club employs over 80 full-time, part-time and casual staff including sports and group exercise instructors. In addition, the Club also hosts a number of events each year including both internal School and external public-facing events, such as the Surrey Para Games, as well as being intrinsically involved at an organisational level in other local activities and events such as The Godalming Run.
Charterhouse Club (operating out of the Queens Sports Centre) is a separately constituted charity and company and is separate to Charterhouse School, but it has clear overlaps with the School.
Key Objectives of the Role
The Club Manager will take full responsibility for all aspects of the day-to-day operational management of the Charterhouse Club, a large customer-facing, multifaceted business that is open for up to 15.5 hours per day, 7 days per week.
He/she will be accountable for all club operations including staff management and development, sales, and health and safety. He/she will provide clear and effective leadership to a very capable, multi-skilled and passionate team.
Our overriding aim is to establish a long-lasting relationship with each employee and every member or customer we come into contact with. It is our belief that this will be achieved not only through the provision of high quality facilities and programming, but through our own actions and behaviour as individuals.
Professionalism is the foundation of our business. Our core values are passion, high quality personal customer service, flexibility, dependability, and safety. The Club Manager will demonstrate and uphold personally, the Company’s Vision, Mission and Values and ensure all team members adopt these
The ideal candidate will be an experienced supervisor/manager with a history of operations management, ideally in a leisure or other multifaceted business. You will be very people centric in your outlook but with a highly task-driven, system oriented skill set. You will be honest and diligent with a high work ethic.
The role is very hands-on both operationally and, from time to time, physically, requiring regular evening and weekend working.
Ideally, you will have a background in leisure/health & fitness operations but this is not essential, as full training will be provided.
Salary and Application Process
The salary band for this role is £34,000 to £38,000 per annum along with great staff benefits such as contributory pension scheme and a full use of our facilities.
For any informal queries please telephone Charterhouse Reception on 01483 291 500. For further details, a full job description and an application form can be downloaded here.
Closing date for this post is midday on 22 July 2019 so early applications are encouraged.
First round of interviews will be held on 29 and 30 July 2019.