How do I cancel my bookings? Please call us 01483 413260 or email us dutyo@charterhouseclub.co.uk with a minimum of 2 hours notice

Not a Member Yet? To book online, you will need a Club Membership or Pay as you Go Membership with us first. Contact us directly 01483 413260 and we can get you set up and ready to go!

Refunds Policy: If you have paid for an activity and we need to cancel your booking, we will offer you an alternative date or time. If this is not possible, we will offer a full refund. If you have paid for an activity, wish to cancel and require a refund, 24 hours’ notice must be given prior to the date and time of the booking. Please note that Pay As You Go booking are non-refundable.